The health and well-being of SpiritBank customers, employees, and communities are paramount to us. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our customers, communities and coworkers as the situation evolves.
First, we want you to know that we are taking precautions to ensure the safety of our customers and employees. We have implemented numerous sanitation stations, we encourage social distancing when in the bank, and we encourage our employees and customers to stay home should cold or flu-like symptoms develop. Our business continuity plans are also in effect, which include some employees working from home and/or working modified schedules in order to ensure business and currencies are on-going.
We would also encourage you to use SpiritBank’s digital tools and other resources for 24/7 account access.
For our consumer customers:
You can access your accounts online or by downloading our mobile app* (if you download the app directly from your app store, there will be instructions on how to enroll). If you have not already signed up for internet banking, you can enroll here. Using this tool, you can make payments, view transactions, check balances, find an ATM and more. It’s easier and faster (in most cases) to manage your account digitally.
You can also call our 24-hour line at 1 (800) 352-1171 to access your financial information.
For our business customers:
If you are not already signed up for internet banking, please contact our Commercial Client Services Team at 1 (877) 327-7660.
Finally, we understand that there may be instances where customers find themselves facing financial difficulties. We encourage customers who may be impacted to reach out to discuss how we might be of assistance.
We thank you for your confidence in us and want to assure you that your bank is doing everything possible to continue to serve your financial needs in the manner to which you’re accustomed.
Your friends at SpiritBank
*Carrier message and data rates may apply.